IE mode is a Windows compatibility option for a legacy site, not a guarantee that your recorder’s video plug-in will work. Ask CJSC or your IT administrator to confirm the supported route first.
Where the setting is available
- In Edge, open Settings → Default browser.
- Set Allow sites to be reloaded in Internet Explorer mode to Allow, if your organization permits it.
- Restart Edge if prompted.
- Visit your authorized recorder address and use Reload in Internet Explorer mode where offered.
Managed computers may require an administrator-maintained site list. If the option is missing or disabled, contact IT rather than changing registry policies yourself. Microsoft documents IE mode as unavailable on macOS.
If video or export still fails, use the client recommended for your recorder. Do not disable security protections to make an old plug-in run.
Sources and applicability
Written in CJSC’s own wording using Microsoft IE mode documentation and Microsoft IE mode platform support. Follow the version noted above.